Paperback (06 Mar 2018)
Includes delivery to the United States
10+ copies available online - Usually dispatched within 7 days
This book gives leaders a tactical and operational guide to implementing or improving an ITSM program. Most ITSM processes are included, as well as structuring the strategic vision for YOUR ITSM program.
| ISBN: | 9781986280877 |
| Publisher: | Createspace Independent Publishing Platform |
| Imprint: | Createspace Independent Publishing Platform |
| Pub date: | 06 Mar 2018 |
| Language: | English |
| Number of pages: | 294 |
| Weight: | 395g |
| Height: | 229mm |
| Width: | 152mm |
| Spine width: | 16mm |
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