Paperback (14 Jul 2018)
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This book gives leaders a tactical and operational guide to implementing or improving an ITSM program. Most ITSM processes are included, as well as structuring the strategic vision for YOUR ITSM program. This is the second edition, offered in full color.
| ISBN: | 9781723127441 |
| Publisher: | Amazon Digital Services LLC - Kdp |
| Imprint: | Createspace Independent Publishing Platform |
| Pub date: | 14 Jul 2018 |
| Language: | English |
| Number of pages: | 276 |
| Weight: | 513g |
| Height: | 229mm |
| Width: | 152mm |
| Spine width: | 18mm |
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