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Zingerman's Guide to Giving Great Service

Zingerman's Guide to Giving Great Service

1st hardcover Edition

Book (01 Jan 2004)

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Publisher's Synopsis

A successful entrepreneur and co-founder of Zingerman's Deli shares the secrets of effective and efficient customer service, explaining how to develop a loyal customer base using his principles and techniques.

Book information

ISBN: 9781401301439
Publisher: Hyperion
Imprint: Hyperion
Pub date:
Edition: 1st hardcover Edition
DEWEY: 658.812
DEWEY edition: 22
Language: English
Number of pages: 129
Weight: 254g
Height: 194mm
Width: 134mm
Spine width: 17mm