Publisher's Synopsis
A successful entrepreneur and co-founder of Zingerman's Deli shares the secrets of effective and efficient customer service, explaining how to develop a loyal customer base using his principles and techniques.
1st hardcover Edition
Book (01 Jan 2004)
Not available for sale
Out of stock
A successful entrepreneur and co-founder of Zingerman's Deli shares the secrets of effective and efficient customer service, explaining how to develop a loyal customer base using his principles and techniques.
ISBN: | 9781401301439 |
Publisher: | Hyperion |
Imprint: | Hyperion |
Pub date: | 01 Jan 2004 |
Edition: | 1st hardcover Edition |
DEWEY: | 658.812 |
DEWEY edition: | 22 |
Language: | English |
Number of pages: | 129 |
Weight: | 254g |
Height: | 194mm |
Width: | 134mm |
Spine width: | 17mm |