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Writing Great Business Letters in a Week

Writing Great Business Letters in a Week

Paperback (22 Sep 2000)

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Publisher's Synopsis

Although we live in a high-tech world, business letter are still the single most important communication tool available. They play a key rolw in creating lifelong customer relationships. This practical guide covers: Starting, structuring and ending letters; Direct mail - avoiding the common pitfalls; Service letters - making them warm and approachable; Information letters - making them clear; Difficult to write letters - making them easier.

Book information

ISBN: 9780340782408
Publisher: Hodder & Stoughton
Imprint: Hodder & Stoughton
Pub date:
DEWEY: 658.453
DEWEY edition: 21
Number of pages: 0
Weight: 129g
Height: 130mm
Width: 198mm
Spine width: 10mm