Publisher's Synopsis
Covering the whole range of conflict settings-interpersonal, group, and organizational-Working Through Conflict, Fourth Edition, provides an introduction to conflict management that is firmly grounded in current theory and research. Encompassing a broad spectrum of theoretical perspectives, the text includes an abundance of real life case studies that illustrate concepts and help students learn how to apply theory. Each case study features an "Imagine Yourself..." question that encourages students to assume the role of one of the disputants and ends with "Discussion Questions" that highlight the theory behind the case and encourage classroom discussion. The Fourth Edition of this engaging and comprehensive text has been thoroughly revised to be even more accessible to students and features expanded coverage of the impact of gender and cultural differences on conflict management.
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