Publisher's Synopsis
This guide explores the scope for major improvements in both customer service and employee productivity flowing from wireless computing. On the shopfloor, in the office, on the move and at home there is the potential to transform business processes and gain competitive advantage. The key will be to blend these new technologies with new ways of working, training and motivating employees to grasp the opportunities.Businesses are moving rapidly towards the critical stage of implementation. Get it right and you could have a more efficient, more productive and happier workforce. Get it wrong and you face wasting investments, compromising network security and overworking employees.At a time when budgets are tight and every investment counts, companies can't afford to be investing in technology without understanding its business benefits and why they are introducing it. This guide provides acomprehensive overview of current thinking, including:how and where wireless computing worksthe benefits it offers businesses of all sizesbest practice when implementing wireless solutionshow to realise the competitive edge it offersThis guide is part of the Director's Guide series, published by the Institute of Directors, which gives UK directors clear, practical advice on key business issues, with real life case studies.