Publisher's Synopsis
The use of new information and communications technologies (ICT), especially the Internet, has become increasingly important to the delivery of services, particularly in rural areas. This report investigates the appropriateness of this approach and considers the role of ICT within the policy agenda.;Combining major labour market surverys with in-depth focus group research, the report examines the attitudes of unemployed job seekers in rural areas and considers the barriers and benefits of service delivery through ICT to this group. It also explores the nature and extent of the "digital divide" affecting unemployed job seekers and makes policy recommendations for addressing this problem.;The authors conclude that it is crucial for Internet and telephone-based services to retain a local focus and not be used to justify the withdrawal of services on the ground. "Wired for work?" contains important insights for agencies dealing with job seekers and policy makers concerned with bridging the digital divide.
