Publisher's Synopsis
A detailed overview of performance management, showing how to set up an effective system and revise an existing one. The book stresses the skills required to conduct a fair performance evaluation and avoid undesirable conflicts that may arise during an appraisal. Also discussed are problems that supervisors face working within an existing system and provides suggestions for resolving them. An appendix provides sample forms and discussions of relevant management theory, laws and regulations affecting personnel actions, and a section on performance evaluation of Federal employees.
