Paperback (01 Jan 2006)
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CitiStat is a performance management system which originated in Baltimore, Maryland, USA and which uses recent operational data on KPI's as the basis for discussions between the leader of an organisation and service directors. This evaluation looks at its applicability to the Scottish public sector.
| ISBN: | 9780755960941 |
| Publisher: | Scottish Executive Social Research |
| Imprint: | Scottish Executive Social Research |
| Pub date: | 01 Jan 2006 |
| DEWEY: | 352.409411 |
| DEWEY edition: | 22 |
| Number of pages: | 114 |
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