Publisher's Synopsis
This book provides a much needed general introduction to one of the major challenges of modern healthcare service. It is the only book solely devoted to the ever-growing concern of violence and aggression in the healthcare environment. Violence and Aggression in the Workplace has been designed specifically for healthcare staff and is based on the national guidelines and current thinking around the management of violence and aggression within healthcare. Practical and easy to read, the book offers ways to reduce the risk of violence and aggression within the workplace through prevention and active management strategies. It contains a number of activities to help structure thinking around the topic and is perfect for use by individuals or teams. All healthcare staff, including those in healthcare administration, will find the guidance invaluable.
