Publisher's Synopsis
In an era where technology and hospitality converge, the models of travel and lodging are undergoing a transformative shift known as hybrid hospitality. As modern travelers' expectations evolve and digital transformation becomes a cornerstone across industries, the infusion of technology into hospitality is not merely an option but an imperative. A comprehensive resource is needed to explore the compelling forces driving the demand for enhanced technological capabilities within hybrid hospitality, specifically focusing on artificial intelligence (AI). Utilizing Smart Technology and AI in Hybrid Tourism and Hospitality delves into various themes integral to this investigation, from delivering personalized experiences to ensuring productivity and security in global hospitality. It directs attention to the infinite business opportunities unfolding worldwide and technology's profound impact on the tourism sector. Embark on a journey through the pages of this comprehensive guide to understand why the seamless integration of technology is preferable and an essential foundation for elevating guest satisfaction and reshaping the global hospitality. This book explores current state-of-the-art in commercial endeavors within hybrid hospitality. It unveils the limitless potential for innovation in the hospitality sector, including personalization amplification, contactless experience enhancement, real-time communication facilitation, operational efficiency optimization, staff empowerment and training through technology, sustainability integration, and guest feedback utilization for continuous improvement. Moreover, it underscores the role of AI as a catalyst, demonstrating that the synergy between hospitality and technology can forge a path of suitability and collaboration.
