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Using Organizational Learning to Improve Service Quality

Using Organizational Learning to Improve Service Quality - Management & Organizations

Book (15 Jul 2016)

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Publisher's Synopsis

Professors Stewart Clegg and Tyrone Pitsis discuss how organizations can be capable of learning. They examine how nursing homes can evaluate and improve their facilities and services.

About the Publisher

SAGE Publications Ltd

Over 700 journals, including those of over 298 learned societies and institutions, and over 800 books a year across a broad range of subject areas including business, humanities, social sciences, and science, technology, and medicine.

Book information

ISBN: 9781473982482
Publisher: SAGE Publications Ltd
Imprint: SAGE Publications Ltd
Pub date:
DEWEY: 658.3124
DEWEY edition: 23