Publisher's Synopsis
This work provides an introduction to understanding how and where computers are used in the hotel and catering industries. It explains the workings of the hardware, the software and the systems, and places all this into context.;The book deals in depth with hospitality computer systems such as reservations systems, property management systems and back office systems. Revision and discussion questions at the end of each chapter and extended practical exercises and case studies are offered in an appendix. It is aimed at students of hospitality and catering, as well as those working in the industry who wish to keep abreast of technology.
