Publisher's Synopsis
Demonstrating the need for a business management system that creates a new attitude of contribution from within a team, this book reveals how such a system can be implemented to result in superior products, services, and financial outcome. Discussed is how this new resource lies not in adopting another management technique for squeezing more out of employees, but from recognizing employees as an untapped source of superior intelligence and creativity. Strategies for defining and engineering this system are described, and a methodology that will lead to new levels of efficiency, agility, and transparency in an organization is provided. Leadership and how it should be transferred from the select few to a broadly shared organizational activity are also discussed.
