Paperback (20 Sep 2006)
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Establishing and maintaining the best possible customer service is essential for every library. Here is a training manual that gives you the 'what to say' and 'what to do' to make that goal a reality.
| ISBN: | 9781856045995 |
| Publisher: | Facet |
| Imprint: | Facet |
| Pub date: | 20 Sep 2006 |
| DEWEY: | 023.8 |
| DEWEY edition: | 22 |
| Number of pages: | 160 |
| Weight: | -1g |
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