Publisher's Synopsis
This pocketbook, part of a range of books supporting quality improvement processes, is designed to be used and carried easily around the workplace specifically by project team leaders, but also by anyone involved in Total Quality project teams, with the aim of helping them run efficient and successful teams.;It includes information on why projects are important in the Total Quality process and how to set up and run a quality project, and describes some of the techniques required to make the best use of a team. This pocketbook can be used in conjunction with "Total Quality Management - Pocketbook of Tools and Techniques" (ISBN 1-899566-15-5), also by TQM International Ltd, which contains more detailed information on some of the quality techniques.;It is even possible to customize this publication to suit individual organization's needs, by adding their own logo, mission statement, vision and values, or by changing the text to match the terminology already being used within the organization.
