Publisher's Synopsis
This management book demonstrates what it takes to become a great manager. It presents characters in day-to-day office encounters that demonstrate all the problems managers must deal with - including how to hire the right people, build loyalty and trust, deflect a coup, extract money from a reluctant banker, deal with problem employees, and convert non-productive meetings into lessons for creating more effective management techniques. Everett T. Suter is the author of "Succeed in Spite of Yourself".
