The Trusted Advisor

The Trusted Advisor

Paperback (02 Jan 2002) | English

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Synopsis

Beside talent and a sterling portfolio, what can world-class consultants like Deloitte & Touche, Societe General and Towers Perrin boast has helped them achieve success in our entrepreneurial economy? They all have the inside track on the indispensable ""Trusted Advisor"" model for client relationships, created by renowned experts Charles Green and Robert Galford. Now Green and Galford have teamed up with the acclaimed David Maister in order to help their latest high-profile, fast-forward client: you. In this straightforward guide, Maister, Green and Galford show readers that the key to professional success goes well beyond technical mastery or expertise. Today, it's all about the vital ability to earn the client's trust and thereby win the ability to influence them. In these high risk times, trust is more valuable than gold. With this critical, highly detailed and accessible resource, readers will learn the five crucial steps for developing, managing and improving client confidence. For both emerging and established entrepreneurs and consultants, THE TRUSTED ADVISOR is the first truly indispensable business book of the decade.

Book information

ISBN: 9780743207768
Publisher: Simon & Schuster UK
Imprint: Simon & Schuster UK Ltd.
Pub date:
DEWEY: 658.46
DEWEY edition: 21
Language: English
Sales rank: 1056
Number of pages: 224
Weight: 342g
Height: 232mm
Width: 152mm
Spine width: 19mm