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The Service Management Audit

The Service Management Audit A Nine Step Approach to Determine the Direction and Effectiveness of Each Service Unit in Your Business - A Company Self-Assessment Tool

Paperback (03 Nov 1999)

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Book information

ISBN: 9780273647089
Publisher: Pearson Education
Imprint: Financial Times/Prentice Hall
Pub date:
DEWEY: 658.812
DEWEY edition: 21
Language: English
Number of pages: 120
Weight: 470g
Height: 297mm
Width: 210mm
Spine width: 10mm