Hardback (01 Nov 1996)
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Out of stock
In The Quest for Loyalty, Reichheld presents a unique collection of articles and interviews from the Harvard Business Review that will help every business leader understand, integrate and manage the various dimensions of loyalty in their own companies.
Harvard Business Publishing (HBP) was founded in 1994 as a not-for-profit, wholly-owned subsidiary of Harvard University, reporting into Harvard Business School. Our mission is to improve the practice of management in a changing world. This mission influences how we approach what we do here and what we believe is important.
| ISBN: | 9780875847450 |
| Publisher: | Harvard Business Review Press |
| Imprint: | Harvard Business Review Press |
| Pub date: | 01 Nov 1996 |
| DEWEY: | 658.812 |
| DEWEY edition: | 20 |
| Number of pages: | 278 |
| Weight: | 640g |
| Height: | 240mm |
| Width: | 150mm |
| Spine width: | 29mm |
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