Publisher's Synopsis
The Power of Positive Confrontation is for everyone who was never taught, or never realized, that between "bully" and "wimp" is a range of behavior that is positive, dignified, and effective for dealing with life's bothersome situations. The skills it teaches will not only improve your ability to confront others, but will also help you to live a more conflict-free life. Filled with hundreds of often entertaining real-life examples drawn from Barbara Pachter's many years of teaching assertiveness and business etiquette, The Power of Positive Confrontation is as perceptive about people and their behavior as it is clear-headed about the strategies you need to handle yourself confidently and effectively in all confrontational situations.
