Publisher's Synopsis
Emotional Intelligence in business is no secret. Leaders with high EQ have happier teams, more satisfied customers and robust bottom line. In "The Power of Observation" Certified Professional Coach and founder of Sense-Based Leadership Dana Zurbuchen shares the foundation of this innovative leadership training program that is helping leaders transform their organizations, one relationship at a time. The Power of Observation's Five S System takes readers through the five critical skills needed for communication success and to become an emotionally intelligent leader in all areas of life. Sense-Based Leadership is an innovative learning experience where leaders expand their emotional intelligence through lessons learned from dogs. That's right: Dogs.
