Publisher's Synopsis
In this fascinating book, you will learn about the 10 key attributes that differentiate best-of-the-best organizations (those in the top quartile) from the other three-quarters of the companies that comprise the rest of the pack. You will read about the 11 stupid things managers do to undermine workplace excellence and what can be done to recover from those mistakes and move into a positive leadership role. If you are a leader who is focused on the future and understands that you can't reach your full leadership potential without the commitment and loyalty of engaged employees, read on!
