Publisher's Synopsis
Based on a four-step formula, this book guides the reader through the proper steps to effective writing, making it a quick and painless procedure. There are sample letters and memos from 18 companies (all anonymous to protect confidentiality) that adhere to good letter/memo writing practices and utilize the four-step process. It also shows how to program letters into computers so that information can be retrieved quickly and effectively. For anyone who adheres to the formula, good letters can be written almost as quickly as the words are spoken.
