2009
Hardback (01 Jan 2009)
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Imparting experiences from the theatre world to show how to manage operations in the 21st century, this book provides the key ideas necessary to implement a new operational culture that will lead to excellence in service. This is a must read for executives who wish their operations to be effective and to find satisfaction in shared success.
From award-winning research which changes the world to textbooks and study guides which educate and inspire, we publish across the humanities, social sciences and business for academics, students, professionals and librarians worldwide.With offices in London and New York, and sales teams across 50 countries, we have a global reach and as part of Macmillan Science and Education, are proud to uphold an unbroken tradition of over 170 years of academic publishing.
| ISBN: | 9780230220966 |
| Publisher: | Palgrave Macmillan UK |
| Imprint: | Palgrave Macmillan |
| Pub date: | 01 Jan 2009 |
| Edition: | 2009 |
| DEWEY: | 792.5068 |
| DEWEY edition: | 22 |
| Language: | English |
| Number of pages: | 270 |
| Weight: | 464g |
| Height: | 223mm |
| Width: | 145mm |
| Spine width: | 20mm |
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