Publisher's Synopsis
Aimed at telecommunications staff - both technical and marketing - as well as all non-technical managers who need to make informed telecommunications decisions, this overview of the telecommunications industry features in-depth coverage of systems, equipment and networks.;Blending current and emerging technologies with bottom line business applications, the Factbook is designed to help business people gain the essential knowledge they need to select telecommunications services that provide the greatest benefit at the lowest cost. All the material is simply and clearly explained to: familiarize readers with industry-standard terminology; build a working knowledge of telecommunications systems, applications, and management; and furnish information essential for the preparation of technical specifications, requests for proposals, and life-cycle support documents.;The Factbook prepares readers to successfully manage and participate in the planning, acquisition, operation, and control of major telecommunications projects with jump-start coverage of PBX, Centrex/CPE, and KTS products; network services from both a design and implementation standpoint; comparison information on media types, applications, and topologies; and in-depth information on call coverage and processing techniques, including call distribution, interactive voice response, and voice messaging systems and applications.