Publisher's Synopsis
This book examines the role of management systems and the corresponding audit process. Dr Parker explains in detail: - - ? how to plan and implement an effective audit programme - ? when an audit is or is not appropriate - ? how to develop the skills required - ? how to handle uncooperative auditees - ? how to deal with discrepancies - ? how to use checklists as a tool for auditing - ? how to report findings - ? how to decide what records to keep. - - An unusual feature of the author?s approach is the attention he pays to communication skills, including questioning techniques and body language. The text is supported by examples and illustrations throughout, and by appendices of specimen checklists and control procedures. - - The Internal Auditing of Management Systems is the third volume in a series of PARSEC Guides, designed by PARSEC Consultants to provide strategic guidance in key areas.
