Publisher's Synopsis
A core text or self-study guide for a course in Professionalism for students preparing for careers in health care (whether as allied health professionals, nurses, or clerical or support staff), as well as for new and current health care workers who could benefit from additional professionalism training.
Unique in approach, this handbook/workbook is the first text to cover all of the pertinent information that any worker, in any position, in any type of health care organization needs to know to present a professional image and to be successful in his/her job. It focuses on the "soft skills" (rather than on the hands-on technical skills) that are needed to perform in a professional, ethical, legal, and competent manner, regardless of one's job function/position-e.g., communicating appropriately, working well on teams, respecting and valuing differences, and interacting effectively with co-workers, patients, visitors, and guests.
