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The Guide to IT Service Management. Vol. 1

The Guide to IT Service Management. Vol. 1

Paperback (12 Aug 2002)

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Publisher's Synopsis

 The book will provide readers with the state of the art insights and developments in the field of ITSM.

Book information

ISBN: 9780201737929
Publisher: Pearson Education
Imprint: Addison-Wesley
Pub date:
DEWEY: 658.4038
DEWEY edition: 21
Language: English
Number of pages: 820
Weight: 1474g
Height: 244mm
Width: 190mm
Spine width: 42mm