Publisher's Synopsis
Whether you are an experienced manager or about to take up your first management job, here is a book that will be of real help to you in the workplace. It is lively, easy-to-read book and full of practical information and commonsense advice. Management consultant, Tony Rossiter’s clear, humorous writing style and comprehensive content make this a compelling read. His management tips and advice will show you... how to manage people - your staff, your colleagues, your customers and even your boss; how to organise yourself and make the most effective use of your time; how to focus on the vital 20% of your work that accounts for most of the results; how to win the respect and trust of your team - and make it the best; how to cope with change and see it not as a threat but as a great opportunity.
