Publisher's Synopsis
Readers of this book will be able to explore some of the ins and outs of the trials and tribulations new supervisors go through as they try to manage the workforce and themselves. If you are a new hire or promoted from within, with no prior experience of supervising the workforce, you are in for a rude awakening. As a new supervisor, staff will be looking to you for guidance and help while others will try your patience, challenge your authority, knowledge, and your skills, just to see what they can get away with. Managing the different personalities in today's workplace, dealing with management issues including irate, insubordinate and unprofessional employees can be stressful and at times downright frustrating. To be an effective supervisor, you must first understand and appreciate management's roles and expectations. This book will give you a head start and most likely save you lots of work-related stress, embarrassment and tears as you explore The Good, The Bad and The Ugly of the Supervision World.
