Publisher's Synopsis
The human services field has long struggled with high rates of employee turnover, with many instances being preventable. This can create a difficult cycle of employee burnout, inconsistent levels of client care and organizational chaos.
The Essential Handbook for Highly Effective Human Service Managers, 3rd Edition builds off of the successful work from prior editions tens of thousands of managers have used. The current edition has significant updates including current research along with numerous new strategies to equip managers at all levels with a modern leadership approach to drive sustainably high levels of employee, manager and organizational performance (along with client care!). Visit www.HumanServicesLeadership.org to learn more about Tim's work along with the Highly Effective Human Service Managers Program over 100 organizations and 7,000 managers have used.
