Publisher's Synopsis
Explaining three major components - data access, phones and attendant positions - this work also discusses the major issues surrounding business resumption planning. The reader is shown how to develop a meaningful plan and then build consensus to make the plan successful by acquiring hands-on knowledge needed to determine what and how departments can learn form one another; identifying "mission critical" systems; determining where an enabling technology is vulnerable and deciding what to do about it; and by learning "cannot miss" methods on funding disaster recovery plans.
