Publisher's Synopsis
Provides advice on using the quality improvement process in customer services departments and service-oriented businesses.
Book (01 Feb 1992)
Not available for sale
Out of stock
Provides advice on using the quality improvement process in customer services departments and service-oriented businesses.
ISBN: | 9780873891226 |
Publisher: | ASQC Quality Press |
Imprint: | ASQC Quality Press |
Pub date: | 01 Feb 1992 |
DEWEY: | 658.812 |
DEWEY edition: | 20 |
Language: | English |
Number of pages: | 144 |
Weight: | 272g |
Height: | 229mm |
Width: | 152mm |
Spine width: | 11mm |