Paperback (14 Nov 2013)
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Out of stock
Customer Relationship Management (CRM) is as important for the voluntary sector as it is for the commercial world. Understanding what CRM really is and how to apply it properly will help you make more money for your organisation and be more effective in achieving your organisation's mission.
| ISBN: | 9781906294724 |
| Publisher: | Directory of Social Change |
| Imprint: | Directory of Social Change |
| Pub date: | 14 Nov 2013 |
| DEWEY: | 658.812 |
| DEWEY edition: | 23 |
| Number of pages: | x, 278 |
| Weight: | 506g |
| Height: | 171mm |
| Width: | 245mm |
| Spine width: | 15mm |
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