Publisher's Synopsis
This is an exploration of the major changes to the shape of community care in the United Kingdom in 1993, arising from the NHS and Community Care Act. The book aims to make the new system and all its implications more understandable, and explains why reform was thought to be needed. The examples are about older people, but the text relates to most adults who need care, and the topics include assessment and care management, complaints procedures, inspection and paying for care.;The book is intended for service planners, providers and policy-makers, including the domiciliary care units within social services departments, private-sector agencies, and the managers and proprietors of residential and day care.