Publisher's Synopsis
The Book on Formulaic Communication is a reference book to outline the process of new business communication in the Information Age. Each page is written as a living document allowing self-interpretation and expression. This style is appropriate to allow the reader to ask questions and probe for solutions. Applicable learning is more constructive. Therefore, every time you read the chapters, new information and insights are caught.Inside the pages you learn how effective communication is a roadmap to employee satisfaction and better understanding of corporate profits. For example, learn when speaking up to defend your position on page 33 can lead to increased credibility and effective communication with internal and external stakeholders.Gain insights into the modern age of communication and its media forms for a competitive advantage. Learn how your company's leadership can improve communication in seven action steps with today's workforce. Learn 88 ways to say well done on page 89 and about the characteristics of an authentic conversation. Learn how communication skills facilitate change on pages 77, 86-87. And the secret formula inside Formulaic Communication is revealed on page 22.Endorsed by Heather Douglas, President & CEO, Calgary Chamber of Commerce, read on page 65-66 "This was very challenging and interesting material."Endorsed by Craig Chandler, Executive Director, The Progressive Group for Independent Business, read on page 71 & 72, "Well done. This book made me think and ask. A great teacher for someone like me who thinks he knows it all!"Supported by David Maxfield and is in alignment with 'Critical Conversations'.Get 'The Book on Formulaic Communication' to help your business communication improve today.
