Publisher's Synopsis
The advancement of information and communication technology in society has directly impacted education by developing distance education programs and changing the pedagogical methods of learning. This study was conducted with MBA undergraduate students with a distance learning program. The sample included 12 students and the instruments selected to obtain the results were an electronic survey with surveymonkey.com software to collect demographic data of the participants and a semi-structured interview with open-ended questions by Zoom. Qualitative methodology with a descriptive phenomenological design was used for the study; the description of the students' approaches and opinions were emphasized. The design used contributed to the knowledge of school realities; especially, to the experiences of the actors of the formative process: in our particular case, university students. The study made it possible to know how different factors or variables that are determinant in the quality of the program intervene.
