Publisher's Synopsis
This handbook provides a combination of advice and information for all companies anticipating "Business Process Redesign" (BPR). It contains a general introduction to BPR, describes the stages of a BPR project, considers how to identify opportunities and reviews the Human Resource issues. The key enabling technologies for BPR, such as Workflow software, EDI, image processing and groupware are described, and a number of case studies are included to illustrate in practical terms how such solutions have been applied. Comprehensive desciptions are included of a wide range of BPR tools together with pointers to further information. Examples are also provided of current research.
