Publisher's Synopsis
Based on ATLAS' popular workshop, Conflict Management for Academic Leaders, this guide explains the difference between constructive and destructive conflict and offers sound advice for how to minimize the harmful effects of destructive conflict. Conflict is inevitable in academic units, but it doesn't have to be counterproductive. This valuable resource provides six field-tested approaches for dealing with negative forms of conflict and restoring a positive work environment. In addition, like all ATLAS guides, this book is specifically written for the higher education environment and its distinctive organizational culture.
