Publisher's Synopsis
This book and implementation guide is a practical approach with minimum of paper work that can be implemented by most companies in 90 days. Designed, written, and field tested by professionals with extensive ISO experience, the techniques and forms in this manual have been used successfully in scores of companies. The Manual covers what any manager needs to know about ISO, and the ISO standard development processes; provides all the forms, check-lists and statistical methods required; and contains information on the latest certification requirements.
