Publisher's Synopsis
Through the past two decades of working with and influencing more than 100,000 team members and their leaders across five continents, 7 natural principles have revealed themselves as the core of human performance in any setting. Quite simply, this book uncovers how a handful of principles solve the riddle of why people do what they do the way they do it-as individuals, teams, departments, and organizations.
This book details this discovery, including what each of these principles is, how they work together to ultimately generate the performance of any group of people, and how to infuse them directly into the core of team and organizational performance. While most performance improvement efforts focus on tactical rules and tools to 'fix' unpredictable human fallibility, this strategic principle-based approach targets what lies underneath team member choices, actions, and behaviors, to not only increase safety and reliability, but to unleash day-to-day proactive make-things-better ownership and innovation.
