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Telephone Skills

Telephone Skills - Training Extras

Paperback (01 Feb 1996)

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    Publisher's Synopsis

    Telephone Skills sets out simple principles and techniques to enhance your communication skills and ensure you make a positive impact with every ring!

    Book information

    ISBN: 9780852926741
    Publisher: Institute of Personnel and Development
    Imprint: Institute of Personnel and Development
    Pub date:
    DEWEY: 651.73
    DEWEY edition: 21
    Number of pages: 38
    Weight: -1g
    Height: 234mm
    Width: 156mm

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