Publisher's Synopsis
TELEPHONE HEALTH ASSESSMENT: GUIDELINES FOR PRACTICE, 2nd edition, helps nurses accurately assess a patients health problem over the telephone. Since the first edition published in 1996, the field of telephone triage has continued to expand and be recognized as a specialty area of nursing practice. This practical, hands-on manual provides assessment of the telephone client and encourages the critical-thinking skills and independent professional judgment of the telephone health clinician. It was designed for registered nurses who have extensive and varied experience. This edition is a more efficient source of clinical information to better assist the nurse with decision making and critical thinking.
