Book (20 Feb 2002)
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Discusses skills for effective communication in addition to more conventional writing and computer skills. The textbook covers diversity in the workplace, records management, stress and anger management, preparing reports, travel arrangements, and career planning. The twelfth edition adds a chapter on telecommuting. The CD-ROM contains projects and
| ISBN: | 9780538725903 |
| Publisher: | Thomson/South-Western |
| Imprint: | Thomson/South-Western |
| Pub date: | 20 Feb 2002 |
| DEWEY: | 658.05 |
| DEWEY edition: | 21 |
| Language: | English |
| Number of pages: | 422 |
| Weight: | 975g |
| Height: | 267mm |
| Width: | 222mm |
| Spine width: | 19mm |
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