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Talking With Your Customers

Talking With Your Customers What They Will Tell You About Your Business When You Ask the Right Questions

Book (31 Dec 1993)

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Publisher's Synopsis

Shows how to use surveys to assess customer satisfaction, tells how to interpret the results, and describes the best survey techniques.

Book information

ISBN: 9780793105168
Publisher: Enterprise/Dearborn
Imprint: Enterprise/Dearborn
Pub date:
DEWEY: 658.812
DEWEY edition: 20
Language: English
Number of pages: 206
Weight: 635g
Height: 292mm
Width: 216mm
Spine width: 18mm