Publisher's Synopsis
Shows how to use surveys to assess customer satisfaction, tells how to interpret the results, and describes the best survey techniques.
Book (31 Dec 1993)
Not available for sale
Out of stock
Shows how to use surveys to assess customer satisfaction, tells how to interpret the results, and describes the best survey techniques.
ISBN: | 9780793105168 |
Publisher: | Enterprise/Dearborn |
Imprint: | Enterprise/Dearborn |
Pub date: | 31 Dec 1993 |
DEWEY: | 658.812 |
DEWEY edition: | 20 |
Language: | English |
Number of pages: | 206 |
Weight: | 635g |
Height: | 292mm |
Width: | 216mm |
Spine width: | 18mm |