Delivery included to the United States

Successful Service Operations Management

Successful Service Operations Management

2nd Edition, International student Edition

Paperback (18 May 2009)

Not available for sale

Out of stock

This service is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Publisher's Synopsis

Covers the cycle of building a service business from concept formation through implementation. This book focuses on constructing a business strategy and describes how to implement that strategy in the design of the service system.

Book information

ISBN: 9780324314472
Publisher: Thomson South-Western
Imprint: Thomson South-Western
Pub date:
Edition: 2nd Edition, International student Edition
DEWEY: 658.812
DEWEY edition: 22
Number of pages: 406
Weight: 820g
Height: 258mm
Width: 205mm
Spine width: 22mm