Delivery included to the United States

Successful Service Operations Management

Successful Service Operations Management

2nd Edition

Book (31 Jan 2005)

Not available for sale

Out of stock

This service is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Publisher's Synopsis

Covers the full cycle of building a service business from concept formation through implementation. The first section focuses on constructing a business strategy, the second details how to implement that strategy in the design of the service system.

Book information

ISBN: 9780324224375
Publisher: South-Western
Imprint: South-Western
Pub date:
Edition: 2nd Edition
DEWEY: 658.812
DEWEY edition: 22
Number of pages: 406
Weight: 1025g
Height: 260mm
Width: 206mm
Spine width: 24mm