Book (20 Aug 2002)
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Out of stock
Covering the full cycle of building a service business, this textbook identifies the elements of business strategy, details implementation techniques, discusses capacity management, and describes the everyday skills managers need. Case studies provide real-world illustrations of the principles described. Charts, diagrams, and screen captures supply
| ISBN: | 9780324135565 |
| Publisher: | South-Western |
| Imprint: | South-Western |
| Pub date: | 20 Aug 2002 |
| DEWEY: | 658.812 |
| DEWEY edition: | 21 |
| Language: | English |
| Number of pages: | 374 |
| Weight: | 885g |
| Height: | 234mm |
| Width: | 156mm |
| Spine width: | 20mm |
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