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Study Guide to Accompany Supervision in the Hospitality Industry, Sixth Edition

Study Guide to Accompany Supervision in the Hospitality Industry, Sixth Edition

6th Edition

Paperback (10 Mar 2009)

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Publisher's Synopsis

Human resources are led, not managed. This sixth edition is about leading the people who cook, serve, tend bar, check guests in and out, carry bags, clean rooms, mop floors - the people on whom success or failure of every hospitality enterprise depends.

Book information

ISBN: 9780470284728
Publisher: Wiley
Imprint: John Wiley & Sons, Inc.
Pub date:
Edition: 6th Edition
DEWEY: 647.940683
DEWEY edition: 22
Number of pages: 512
Weight: 312g
Height: 276mm
Width: 217mm
Spine width: 9mm